Build a High-Performing Team and Culture
Hiring, onboarding, and leadership rituals that scale. Hire for Outcomes Write roles as 90-day outcomes, not task lists. Use work-sample tests over resumes. Onboard Like a Product Launch Day 1: mission, metrics, and tools access. Week 1: shadow calls and a scoped “first win.” Month 1: documented process improvement from the new hire. Operating Cadence…